CUSTOM DESIGNS BY ABBY LEE

FAQ

Can I cancel my order?

I do not accept any cancellations at this time.

 

Do you accept returns or exchanges?

I do not accept any returns or exchanges. Please contact me if you have any problems with your order!

 

What is your processing time? 

 

Our current processing time is 1-2 weeks which does not include shipping. 

 

How long does shipping take?

 

Shipping is usually 1-3 business days.

 

Do you ship internationally?

 

At this time, I only ship to the U.S (free shipping).

 

Do you accept rush orders?

 

Absolutely! For $20 I will ship within 3 days. Please message me the exact date you need the door hanger for, if there is one.

 

Do you accept custom orders? 

 

I love making custom door hangers! Please email me with any ideas you have and I will send a mock up before purchasing.

 

What happens if my sign gets damaged during shipping?

 

If you receive your sign and it was damaged in the box, please send me pictures of all of the damage. I will send you a prepaid shipping label to ship it back to me and once I receive it, I will ship a new sign to you!

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Each Handmade
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